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Innovations in E-Government cover

Innovations in E-Government: Governors and Mayors Speak-Out

By Erwin Blackstone, Michael Bognanno & Simon Hakim, Editors

http://www.govtech.com/pcio/99102

Download Press Release (in FlashPaper Format)

Section I: INTRODUCTION 
Section II: INCREASING THE EFFICIENCY OF INTERNAL GOVERNMENT OPERATIONS
  • Chapter 2
    Mark Forman
    Administrator, United States Office of E-Government and Information Technology
    "Information Technology and Homeland Security: The Federal Perspective"
  • Chapter 3
    Bill Owens and Richard O’Donnell
    Governor of Colorado
    Executive Director of the Department of Regulatory Agencies for Colorado
    "Using Technology to Strengthen Government Accountability and Achieve True Regulatory Reform"
  • Chapter 4
    Martin O’Malley
    Mayor of Baltimore, Maryland
    "Citistat and Operational Efficiency In Baltimore"
  • Chapter 5
    Rudolph Giuliani
    Mayor of New York, New York
    "Efficiency, Effectiveness and Accountability: Improving the Quality of Life through E-Government"
  • Chapter 6
    Steve Goldsmith
    Mayor of Indianapolis, Indiana
    "Information Technology as a Tool for Government Reform"
    Forthcoming (being revised)
  • Chapter 7
    Kay Barnes and Gail Roper
    Mayor of Kansas City, Missouri
    Chief Executive Officer, Kansas City, Missouri
    "A Strategic Plan is Not Optional"
  • Chapter 8
    James Sharpe
    Mayor of Newark, New Jersey
    "Newark Brings Its Municipal Government On-Line"
  • Chapter 9
    Willie Brown
    Mayor of San Francisco, California
    "GIS in San Francisco"
  • Chapter 10
    Neil Giuliano
    Mayor of Tempe, Arizona
    "High-Tech Communications Trailer: Enhanced Public Safety"
Section III: FACILITATING GOVERNMENT TO BUSINESS INTERACTIONS
  • Chapter 11
    MarkWarner
    Governor of Virginia
    "The Commonwealth and eVA: Improving Government Efficiency"
  • Chapter 12
    Jeb Bush
    Governor of Florida
    "Making Government Work in Florida"
  • Chapter 13
    Anthony Williams
    Mayor of Washington, DC
    "The District’s Business Resource Center: the Best in e-Customer Service"
Section IV: IMPROVING SERVICE DELIVERY TO THE PUBLIC
  • Chapter 14
    Tony Knowles and Fran Ulmer
    Governor of Alaska
    Lieutenant Governor of Alaska
    "Digital Democracy In Alaska"
  • Chapter 15
    Ed Rendell
    Governor of Pennsylvania
    " The Evolution of E-Government in Pennsylvania" Chapter 16
    Mike Huckabee
    Governor of Arkansas
    "Streamlining In Arkansas"
  • Chapter 16
    Mike Huckabee
    Governor of Arkansas
    "Streamlining in Arkansas"
  • Chapter 17
    Mike Foster and Joan McGee
    Governor of Louisiana
    Louisiana Office of Electronic Services
    "Providing Digital Government Services Around The Clock Through the Louisiana Services Directory"
  • Chapter 18
    Sonny Purdue
    Governor of Georgia
    "Georgia on my Mind: Providing Services to the People"
  • Chapter 19
    M. Michael Rounds and Otto Doll
    Governor of South Dakota
    Chief Information Officer of South Dakota
    "The Development of South Dakota’s Service Direct portal"
  • Chapter 20
    Vera Katz
    Mayor of Portland, Oregon
    "Delivering the Promise of E-Government"
  • Chapter 21
    Bill Smith
    Mayor of Edmonton, Canada
    "City of Edmonton e-Business Program"
  • Chapter 22
    Patrick McCrory
    Mayor of Charlotte, North Carolina
    "Using Technology and Making E-Government Work"
  • Chapter 23
    Pam Iorio
    Mayor of Tampa, Florida
    "Technology as an Investment in Neighborhoods: Tampa’s Neighborhood Information Page"
  • Chapter 24
    Jeremy Harris
    Mayor of Honolulu, Hawaii
    "E-Government Innovation in Honolulu"
  • Chapter 25
    Lee Brown
    Mayor of Houston, Texas
    "Using Technology to Reduce and Improve Service"
  • Chapter 26
    David Bronconnier
    Mayor of Calgary, Canada
    "Leveraging City Assets in a Public/Private Partnership to Build a Fiber Optic Infrastructure"
  • Chapter 27
    Bob Corker and David Eichenthal
    Mayor of Chattanooga, Tennessee
    Chief Financial Officer and Director of the Office of Performance Review
    "Applying Innovations in Mid-Sized Cities: 311 and Chattanooga’s Results"
  • Chapter 28
    Loyd Neal and Susan Cable
    Mayor of Corpus Christie, Texas
    Director of E-Government Services
    "Transforming E-Government into E-Service"

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